“I don’t normally email a company which I have hired to complete work for me but I had to let you know about how happy I am with the quality of the sanding you did for my parents. They are elderly and very frail, and they were concerned about whether much dust would be created. When your team turned up at the allocated time, they made sure that they produced hardly any dust at all. I was also relieved as well because I cleaned my parents’ house when your team had finished. As I don’t have much free time, I managed to put my parent’s furniture back into place without having to take any time off from work because there was minimal cleaning to do. Thanks again.”